Customer service or making employee contact list appointments and payments are some of the possibilities offered by the WhatsApp Business API chatbot Customer service: the employee contact list chatbot is very advantageous because it provides an immediate response. When calling a customer employee contact list service center, you have to wait several minutes until a telemarketer is free and can assist you. With the chatbot, this no longer happens, because the robot provides an immediate response, which has employee contact list conquered many users who do not want to wait.
Appointments and payments: the chatbot is employee contact list very functional when making an appointment or making a payment, because the information is stored on the mobile. Millennials prefer this method to making a call, because all the information important to them is on their phones. Confirmations employee contact list and notifications: Through the chatbot, companies can share documents with customers, such as invoices and tickets. In this way, the documentation is stored on the mobile. It is also possible to use this data to employee contact list increase knowledge about the habits and interests of customers. Real- time updates: allows you to update the status of a service or product in real time. That way you will be more proactive and consumers will thank you.
Product tracking: For transport and shipping employee contact list companies, the WhatsApp Business API chatbot helps them communicate to the customer each stage of the delivery process. The consumer, in turn, will appreciate knowing where the product is at all times. Satisfaction surveys: for companies employee contact list it is essential to know the customer's opinion about their product or service. However, satisfaction employee contact list surveys often have a low response rate. With the WhatsApp Business API chatbot, right after a service, you can ask the customer for feedback. That way, you minimize the risk of getting a low response rate.